Frequently Asked Questions
Everything you need to know about shopping with Elwood 101.
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Free shipping is available on orders over a certain threshold.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that certain sale items may be final sale.
How do I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Klarna for flexible financing.
How do I know what size to buy?
Each product page includes a detailed size guide. Since we stock various designer brands, we recommend checking the specific measurements provided or contacting our team for personalized fit advice.
Do you ship internationally?
Yes, Elwood 101 ships to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.