Returns & Exchanges
At Elwood 101, we want you to love your purchase, so we offer a flexible 14-day return policy for all full-priced items. Please ensure all garments are returned in their original condition with tags attached to be eligible for a refund or store credit.
Request a Return
Email our customer service team with your order number and the reason for your return to receive an official Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags, boxes, and dust bags are included and undamaged.
Ship the Parcel
Affix the provided return label or address the package to our Melbourne boutique and drop it off at your nearest post office.
Quality Check & Refund
Once our team inspects the items, we will process your refund to your original payment method or issue a store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing